There are 3 ways you can order your repeat prescriptions:
- Order online. You need to register for our online service by bringing photo ID to the practice and signing up at reception.
- Bring in your prescription slip. Please circle the items you require and leave it in the box provided in the waiting area.
- If you can’t order online or bring in your prescription slip you can order by telephone. Just call your normal surgery number at any time, including when we're closed, and select the option to leave a message to order your prescription.
To have your prescriptions sent to a pharmacy electronically, sign up in the practice or at your pharmacy. More information on this service is available on our website or in the practice.
Your prescription will be ready for collection in 72 hours (3 days).
If you are signed up to Electronic Prescribing your prescription will be sent directly to your nominated pharmacy. Please allow 48 hours for the pharmacy to process the request.
If you have difficulty coming to the surgery the local chemists operate a collection and delivery service. Telephone your local pharmacist for further information.
Please help us to run to time by not requesting repeat prescriptions during consultations.
Concerns about letters from pharmacies
We would like to assure you that we do not, and are not allowed, to endorse a specific pharmacy. We are aware Pharmacy2U sometimes send letters to patients that may imply we would recommend them as your chosen pharmacy. These letters are not written by us and we have no contribution to the content. All patients are able to choose their own pharmacy.
You can either contact the surgery to arrange for your prescription to be sent electronically to the chemist or alternatively you will need to arrange for your prescription to be collected directly from the surgery.