Noticeboard

COVID - Telephone contact - Due to the reduced access to practice sites telephone contacts have increased and we are experiencing periods of high volumes of calls. Staff are monitoring waiting times for calls throughout the day and reporting issues where there are excessive wait times and we continuing to work to reduce waiting where possible. Apologies if you have been affected by long waits and thank you for your patience.

 

 

 

 

 

Practice Management

Michelle Barksby (f)

(Practice Manager)

Michelle B

Claire Vincent (f)

Human Resources Officer

Claire

Harley Rodgers (f)

(Administration Manager)

Harley Rodgers

Lorna English (f)

(Operations Manager - Crown Medical Centre)

Lorna

Administration

Admin staff are responsible for arranging child surveillance and child vaccination appointments, ante natal enquiries, registration of new patients and any information or documentation required for outside agencies.

Reception

The receptionists are trained to help and guide you. All information they receive will be treated in the strictest confidence.

Please do not blame our staff if you are unhappy with the service you receive. If there is a problem, please see the 'complaints' tab to the right.

Secretaries

Our secretaries provide administration support for the practice dealing with GP referrals and Choose and Book.

 
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